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Terms & Conditions for LuxWell

Welcome to LuxWell. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree to these terms, you should not use this website.

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your access to and use of the LuxWell website (the "Site") and all products and services offered by LuxWell (collectively, "Services"). By accessing or using the Site or Services, you signify your agreement to these Terms, our Privacy Policy, and our Cookie Policy. These Terms constitute a legally binding agreement between you and LuxWell.

2. Changes to Terms

LuxWell reserves the right to modify or revise these Terms at any time without prior notice. Any changes will be effective immediately upon posting the revised Terms on the Site. Your continued use of the Site or Services after any such changes constitutes your acceptance of the new Terms. We encourage you to periodically review these Terms to stay informed of any updates.

3. Use of the Site

3.1 Eligibility

You must be at least 18 years old to use this Site and purchase products. By using the Site, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding agreement.

3.2 Account Registration

Some features of the Site may require you to register an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify LuxWell immediately of any unauthorized use of your account.

3.3 Prohibited Conduct

You agree not to engage in any of the following prohibited activities:

  • Using the Site for any unlawful purpose or in violation of any local, state, national, or international law.
  • Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity.
  • Interfering with or disrupting the integrity or performance of the Site or the data contained therein.
  • Attempting to gain unauthorized access to the Site, its related systems, or networks.
  • Uploading or transmitting viruses, worms, or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet.
  • Collecting or tracking the personal information of others.
  • Engaging in any conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which, as determined by us, may harm LuxWell or users of the Site or expose them to liability.

4. Product Information and Pricing

4.1 Product Descriptions

LuxWell strives to ensure that all product descriptions, images, and prices shown on the Site are accurate and up-to-date. However, we do not warrant that product descriptions or other content of this Site is always accurate, complete, reliable, current, or error-free. If a product offered by LuxWell is not as described, your sole remedy is to return it in unused condition.

4.2 Pricing

All prices are listed in EUR and are subject to change without notice. LuxWell reserves the right to correct any errors in pricing or product descriptions. In the event of a pricing error, we will notify you and allow you to proceed with your order at the correct price or cancel your order.

4.3 Availability

All products are subject to availability. We reserve the right to limit the quantity of products we supply; to refuse to provide any product or service to you; or to cancel your order at our discretion.

5. Orders and Payment

5.1 Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. LuxWell reserves the right at any time after receipt of your order to accept or decline your order for any reason.

5.2 Payment

We accept various payment methods as indicated on our checkout page. By submitting an order, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your order to that payment method. All payments are subject to verification and authorization by the payment provider.

6. Shipping and Returns

6.1 Shipping Policy

LuxWell aims to process and ship orders promptly. Shipping costs and delivery times vary depending on the destination and chosen shipping method. Specific details can be found on our Shipping Policy page. Risk of loss and title for items purchased from LuxWell pass to you upon our delivery to the carrier.

View our full Shipping Policy

6.2 Return Policy

Customer satisfaction is important to us. If you are not entirely satisfied with your purchase, you may return eligible items within a specified period, subject to our Return Policy. Please review our Return Policy for detailed instructions and conditions for returns and exchanges.

View our full Return Policy

7. Intellectual Property

All content on this Site, including text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of LuxWell or its content suppliers and protected by international copyright laws. The compilation of all content on this Site is the exclusive property of LuxWell and protected by international copyright laws. You may not reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of the Site without express written consent from LuxWell.

Abstract image representing legal documents and intellectual property

8. Disclaimer of Warranties

THE SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY LUXWELL ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. LUXWELL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

9. Limitation of Liability

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, LUXWELL WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

10. Indemnification

You agree to indemnify, defend, and hold harmless LuxWell, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Site using your Internet account.

11. Governing Law

These Terms and your use of the Site are governed by and construed in accordance with the laws of Slovakia, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Bratislava, Slovakia, for the resolution of any disputes arising out of or relating to these Terms or the Site.

12. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

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"Understanding the terms of service is crucial for a transparent and trustworthy relationship between service providers and users. We at LuxWell are committed to clarity and fairness."

— The LuxWell Team

Thank you for choosing LuxWell. We appreciate your understanding and adherence to these Terms & Conditions, which are designed to ensure a safe and reliable experience for all our users.